STUDIO MANAGER – FULL TIME
NYC

We are seeking a passionate, service-oriented, positive and hard-working individual with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for a hyper-organized, efficient, forward-thinking problem-solver with exceptional interpersonal skills and attention to detail. The Studio Manager will learn, develop and hone management skills-- transforming them into a leader. Through a positive, motivating and constructive style, the Studio Manager will provide the leadership and vision necessary to ensure that the studio is exceeding our client’s expectations. They will have a sense of ownership over our studios and will ensure that the SLT brand and client experience are always present.

RESPONSIBILITIES

  • Provide high-level customer service and exceptional hospitality to SLT clients, handling client issues and concerns in a positive and timely manner
  • Work closely with the Director of Operations and Area Mangers on the implementation of standard operational policies and procedures designed to accommodate the rapid growth objectives of our organization
  • Train, motivate, direct, coach and evaluate all studio staff, creating and maintaining a team that is highly personable, client-oriented and committed to achieving and exceeding both the studio and company goals
  • Maintain the SLT brand standards and client experience
  • Supervise the studio's retail, maintenance and front desk operations

QUALIFICATIONS

  • Prior operating experience in retail, hospitality, health & fitness and/or restaurants is a plus
  • A degree from an accredited four year college or university is preferred
  • Leadership and management experience is a plus
  • Must have superior customer service skills
  • Must have excellent interpersonal skills and a service-oriented outlook.
  • Must be highly organized with the ability to prioritize multiple tasks with tight deadlines.                                                
  • Should have a strong ability to communicate clearly with team members, clients and senior management
  • Must be available to work flexible/non-traditional hours (including 2-3 weekends per month and some holidays)
  • A personal passion for fitness and SLT!

FRONT DESK STAFF – PART TIME
NYC

RESPONSIBILITIES

  • Provide high level customer service and hospitality
  • Assist Management with daily tasks and projects
  • Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
  • Understand SLT product knowledge for all studio retail operations
  • Basic Megaformer machine maintenance
  • Maintain studio cleanliness and organization
  • Must have flexible schedule and be willing to work non-traditional hours

QUALIFICATIONS

  • Leadership experience is a plus.
  • Must have superior customer service skills.
  • Must have excellent interpersonal skills and a service-oriented outlook.
  • Must be highly organized.
  • Should have a strong ability to communicate clearly with team members, clients and senior management.
  • Must be available to work flexible/non-traditional hours (including 2-3 weekends per month and some holidays).
  • A personal passion for fitness and SLT!